Frequently Asked Questions. - [We are not selling at the moment]
How do we purchase an animal from you?
If you are interested in purchasing a snake from us it is quite simple. Just go to the 'Store' page above and look in either the 'Royal Pythons' tab or 'Others' tab, which contains Milk snakes, Hognoses, Rainbow boas and Carpet pythons. Then scroll through the options, then when you have made your choice, go to the home page and contact us in one of the two ways suggested. Either email us or send us a Personal Message us on YouTube or tweet/PM us on Twitter, and we will fix you up straight away. Try and email us for security though, We cannot guarantee we will see your message in YouTube or Facebook therefore to be on the safe side email us. We can guarantee a reply within 48 hours. Phone number can be provided on request.
How do we receive our animal once my purchase is complete?
The fact of the matter is shipping is not ideal for us at the moment. And orders from abroad can not be made, so you can either come and collect or we can deliver within a 50 mile radius for an added fee; or you can set up your own courier service to collect it. I know this may seem an inconvenience, however our animals are to the highest standard at great prices.
Why should i buy from you?
Why should you buy from us?, first of all why not? We keep a fantastic variety of animals kept to the highest quality, be properly cared for since hatching. All animals come with a 48 hour guarantee (see below) and a feeding and shedding chart. All animals are closely monitored checking for illnesses and problems. I suppose you could say we don't have experience! Do we need experience? OK we have been 'officially' running for two years now and in those years I have learned a lot of things, plus we have the knowledge and the passion to make up for the lack of experience, and experience comes with time doesn't it? All i can say is we can guarantee your purchase and the animal will be to tip top condition.
What is the 48 hour guarantee?
The 48 hour guarantee is a guarantee to you, our customers and fellow reptile lovers. It is so that a Snake that comes to you and touch wood it doesn't put for the purpose of the question lets say, a Snake comes to you and the next day it has passed away. Now this is not your fault, it must have been something we did or failed to notice the snake was unwell. However we do need proof with receipt and photographic evidence that the snake has actually passed. We made it 48 hour because that is the amount of time we feel it takes from the cause of death to shift from us to you. Now if the snake passes within the 48 hour guarantee and you can prove that the fault of the snakes death is us, you have the choice of two actions. A 100% refund or a replacement, as we feel this is a fair compensation for your trouble.
If you are interested in purchasing a snake from us it is quite simple. Just go to the 'Store' page above and look in either the 'Royal Pythons' tab or 'Others' tab, which contains Milk snakes, Hognoses, Rainbow boas and Carpet pythons. Then scroll through the options, then when you have made your choice, go to the home page and contact us in one of the two ways suggested. Either email us or send us a Personal Message us on YouTube or tweet/PM us on Twitter, and we will fix you up straight away. Try and email us for security though, We cannot guarantee we will see your message in YouTube or Facebook therefore to be on the safe side email us. We can guarantee a reply within 48 hours. Phone number can be provided on request.
How do we receive our animal once my purchase is complete?
The fact of the matter is shipping is not ideal for us at the moment. And orders from abroad can not be made, so you can either come and collect or we can deliver within a 50 mile radius for an added fee; or you can set up your own courier service to collect it. I know this may seem an inconvenience, however our animals are to the highest standard at great prices.
Why should i buy from you?
Why should you buy from us?, first of all why not? We keep a fantastic variety of animals kept to the highest quality, be properly cared for since hatching. All animals come with a 48 hour guarantee (see below) and a feeding and shedding chart. All animals are closely monitored checking for illnesses and problems. I suppose you could say we don't have experience! Do we need experience? OK we have been 'officially' running for two years now and in those years I have learned a lot of things, plus we have the knowledge and the passion to make up for the lack of experience, and experience comes with time doesn't it? All i can say is we can guarantee your purchase and the animal will be to tip top condition.
What is the 48 hour guarantee?
The 48 hour guarantee is a guarantee to you, our customers and fellow reptile lovers. It is so that a Snake that comes to you and touch wood it doesn't put for the purpose of the question lets say, a Snake comes to you and the next day it has passed away. Now this is not your fault, it must have been something we did or failed to notice the snake was unwell. However we do need proof with receipt and photographic evidence that the snake has actually passed. We made it 48 hour because that is the amount of time we feel it takes from the cause of death to shift from us to you. Now if the snake passes within the 48 hour guarantee and you can prove that the fault of the snakes death is us, you have the choice of two actions. A 100% refund or a replacement, as we feel this is a fair compensation for your trouble.